Building a relationship

Visitor: Hello! My name is Thaysha. I have appointment with Sandra Bates.

Receptionist: Welcome to International Company. Sandra Bates, will attend in a few minutes. If you want you can take a seat. Want something to drink?

Visitor: No, thanks.  May I use your phone? 

Receptionist: Yes, of course. Want to use the fax?

Visitor: No, Thank.  Only I need use your phone.

…Thanks

…Thank you for attention.

Receptionist: Need anything else?

Visitor:  How far it is to station?

Receptionist: It is two miles, would be ten minutes by taxi. I call one?

Visitor:  Yeah. May be in an hour?

Receptionist: Promise to do that.  Say that Sandra Bates is free now.

wants to go to your office?